Case Study: MSD Wayne TWSP, IN — SYNOVIA® // Success In Motion

Success In Motion - Case Studies

Metropolitan School District of Wayne Township, IN
Lynda Kuchler, Director of Transportation

Number of Vehicles	150 buses
Students Transported Each Day	13,370
Why Synovia	Synovia's first fleetwide installation in 2002. "It is hard to even list all the ways Synovia's Core GPS tracking tool makes our work easier and more efficient: answering parents' concerns, having access to real-time information, driver payroll, routing, driver accountability, activity bus runs, the list goes on and on. Synovia is extremely knowledgeable about the requirements of our work. And they are always looking for ways to make the product even better. We chose them because of their expertise and their reputation for superior customer service. The personnel really care. If things are not working correctly, they are on top of it to help us correct the problem. It's a pleasure to work with Synovia."
Synovia Solutions	Synovia Core GPS tracking Added Synovia Extended Services, including: Comparative Analysis Time & Attendance
Synovia Core Solution	"We can instantly show documentation to answer parents' questions. We can also immediately respond to emergencies and send the nearest bus to assist. It keeps the drivers accountable, but it also backs them up. When buses are running late or have broken down, we are able to tell parents where the buses are, that the children are fine, and we can estimate an arrival time. That really puts parents at ease. We also use Synovia's system to monitor our activity buses."
Why Comparative Analysis	"Driver accountability has definitely increased."
Why Time & Attendance	"The Synovia software integrates seamlessly with our payroll system, so we are definitely saving money. We have found that reducing just five minutes from every route of every driver would reduce costs by approximately $100,000 per school year. We also spend less administrative time gathering data."
Bottom Line	"We have an easier time answering parental concerns, we have increased the safety of our children, and we are better able to develop the most efficient routes possible. The customer service Synovia offers is outstanding. I don't think I have ever seen a company that cares as much about what they do and whether our systems are functioning smoothly."
Contact	Lynda Kuchler, Director of Transportation (317) 247-7500 or lynda.kuchler@wayne.k12.in.us