Case Study: Forsyth County Schools, GA — SYNOVIA® // Intuitive Fleet Tracking Technology

Success In Motion - Case Studies

FORSYTH COUNTY SCHOOLS, GA
Gary Puetz, Director of Transportation

Number of Vehicles	330 buses
Students Transported Each Day	19,000
Why Synovia	“Because they focus on school buses and are so knowledgeable in the industry, they know exactly what we need. Their ability to integrate with our routing and GIS software was also a deciding factor in regard to awarding the bid. Their price was competitive, but the product was superior. We also went with Synovia because of their willingness to listen and work with us when we needed something that was outside the parameters of what they normally provide.”
Synovia Solutions	Began with Synovia Core GPS tracking Added Synovia Extended Service, including: Comparative Analysis Map Overlay
Synovia Core Solution	“From start to finish, from pure safety to long-term planning, this is a product that has helped us get better at our job and will help us to keep getting better. Basically it assists us in three main areas: knowing where are buses are at any given moment, answering parental questions and accumulating data, and helping us analyze and make better decisions to improve overall operations.”
Why Comparative Analysis	“System integration has gone really smoothly. Synovia was willing and able to integrate with our routing and GIS software, which has been a huge advantage for us. We use this data to improve our routes on a daily basis.”
Something More	“The first week of school is always tricky—there are some routes that will work and some that won’t. The key is to fix what doesn’t work as quickly as possible. In previous years, it always took 2-3 days to see what needed adjustment. This year, I knew within 45 minutes of the school bells ringing what buses ran on time, where all the buses were, and which ones were late. We were devising solutions an hour after the first school bell. Our turnaround time for fixing problems and smoothing routes was 1 ½ days as opposed to 1 ½ weeks.”
Bottom Line	“We are still novices in this software and what it can do for us. But with Synovia’s help, we’re learning. They have been so responsive to our calls and questions. And, when we have ideas about how the product might be even better, they are very responsive. Every time we turn around, this system is helping us do our job better, and that’s why we’re here.”
Contact	Gary Puetz, Director of Transportation (770) 888-1234 x220106 or gpuetz@forsth.k12.ga.us